Account & Data Removal
Remove your account in the app
If you can open Amula, this is the simplest path:
- Open Amula.
- Open Profile.
- Choose the account and data removal option.
- Confirm only when you are sure.
This permanently removes your Amula account, cloud profile, and local app data on the device. It cannot be undone, so take a quiet moment before confirming.
If you cannot open the app
If you cannot access Amula, send an account and data removal request through the website contact form:
- Open https://amula.app/#contact_me.
- Use the email address connected to your Amula account.
- Write "Please remove my Amula account and data" in the message.
We may need to confirm account ownership before completing a website request.
What will be removed
After we confirm the request, we will remove or anonymize personal data associated with your Amula account, including:
- Account identifiers, such as your account ID and email address where stored by Amula.
- Profile and personalization data, such as preferences and optional birth or personal context you entered.
- Content you submitted to Amula features, such as uploaded images and text inputs, where stored by Amula.
- App settings connected to your account.
What may need to stay for a while
Some information may need to be kept where required or permitted by law, for security, fraud prevention, dispute handling, or financial records. This may include purchase records handled by Google Play, legal records, security logs, and anonymized app health data that no longer identifies you.
How long it can take
We aim to process confirmed removal requests within 30 days, unless a longer period is required by law or needed to confirm the request.
Need help?
For questions about privacy or account and data removal, contact us through the website contact form or the support channel listed in the app store listing.